Returns + Exchanges

At this time all international orders are final sale.

H-ology will accept returns for domestic handbag orders for refund in their original condition within 14 days of receipt of your order. Returned handbags must also include the original box, dust bags with original tags attached. Handbags with any sign of wear will not be accepted for a return.


If you would like to exchange your handbag for an alternate size, please e-mail



Original shipping costs are non–refundable, and a $10 fee will be applied if you choose to use our domestic return label. Please note that we are unable to provide shipping labels or reimbursement for international returns, and any duties or taxes collected upon delivery will be non refundable.


H-ology reserves the right to refuse any return on merchandise that does not meet the above requirements. If your return is not accepted, it will be sent back to you at your
expense and a refund will not be issued. We appreciate your understanding.